Terms of Service for Chinox Cosmetics
Effective Date: 18/9/2024
Welcome to Chinox Cosmetics! These Terms of Service (“Terms”) govern your use of our website, chinoxcosmetics.com, and the services we provide, including the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree to these Terms, you may not access or use our website or services.
2. Eligibility
You must be at least 18 years old to make a purchase on chinoxcosmetics.com. By placing an order, you represent and warrant that you are legally capable of entering into binding contracts.
3. Account Registration
To use certain features of our website, such as purchasing products or signing up for our newsletter, you may need to create an account. You are responsible for keeping your account details and password confidential. Chinox Cosmetics will not be liable for any unauthorized access to your account.
4. Product Availability and Descriptions
We strive to ensure that all product descriptions, prices, and availability information on our website are accurate. However, errors may occasionally occur, and we reserve the right to correct any inaccuracies, change prices, or update product information without prior notice.
5. Order Acceptance and Cancellation
Once you place an order on our website, you will receive an order confirmation via email. This email does not constitute acceptance of your order; it is only a confirmation that we have received it. We reserve the right to cancel any order for any reason, including but not limited to:
- Product unavailability
- Errors in product pricing or description
- Suspicion of fraud or illegal activity
If we cancel your order, we will notify you and refund any payments made.
6. Pricing and Payment
All prices on our website are listed in Nigerian Naira and are subject to change without notice. We accept various forms of payment, including credit cards, debit cards, and other online payment methods. Your payment method will be charged at the time of purchase, and you agree to provide accurate payment information.
In the event of a payment dispute, we reserve the right to suspend or terminate your access to our services.
7. Shipping and Delivery
We offer shipping services to various locations. Delivery times and costs may vary based on your location and the shipping option you select. Once your order is shipped, you will receive a tracking number to monitor the status of your shipment.
Please note that Chinox Cosmetics is not responsible for any delays caused by the shipping carrier or customs clearance procedures.
8. Returns and Refunds
We want you to be satisfied with your purchase. If you are not, you may return the item in accordance with our Return Policy. To initiate a return, please contact our customer service team within 24hr of receiving your order. Products must be unused, unopened, and in their original packaging to be eligible for a return.
Refunds will be issued to the original payment method. Please allow 72hr for processing.
9. Intellectual Property
All content on chinoxcosmetics.com, including but not limited to text, images, graphics, logos, and designs, is the property of Chinox Cosmetics or its licensors. You may not copy, distribute, modify, or create derivative works from any content on our website without our prior written consent.
10. Prohibited Activities
When using our website, you agree not to engage in any of the following activities:
- Violating any applicable laws or regulations.
- Impersonating any person or entity or providing false information.
- Interfering with the functionality of the website or attempting to gain unauthorized access to our systems.
- Using the website to transmit harmful code or viruses.
11. Limitation of Liability
Chinox Cosmetics will not be liable for any damages arising from the use or inability to use our website, including but not limited to direct, indirect, incidental, punitive, or consequential damages. This includes, without limitation, damages for loss of profits, data, or business interruption, even if Chinox Cosmetics has been advised of the possibility of such damages.
12. Indemnification
You agree to indemnify and hold harmless Chinox Cosmetics, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of your use of the website or violation of these Terms.
13. Changes to the Terms
Chinox Cosmetics reserves the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page, and the updated Terms will take effect immediately upon posting. We encourage you to review these Terms periodically.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of laws principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in Nigeria.
15. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Chinox Cosmetics
Email: support@chinoxcosmetics.com
Phone: +23481 41784938
By using chinoxcosmetics.com, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.